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Stay at home for 7 days and self-isolate if you feel hot to touch on your chest or back or if you have a new continuous cough (coughing a lot for more than one hour, or 3 or more coughing episodes in 24 hours). Those you live with also need to self-isolate for 14 days. This will help protect others in our community.
DO NOT ATTEND THE GP SURGERY OR PHARMACY. Click here for NHS 111 advice including tips to avoid catching / spreading the virus. And click here for what "self-isolation" actually means. If you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after 7 days then click here for the NHS 111 Online Covid-19 Service. Or call 111 if you have no online access. And here is the Isolation Note for your employer.
Click here to be clear about what "social distancing" is - we all need to be doing this now, especially if you are over 70, have an underlying health condition or are pregnant.
Daily Government Public Health Information here
We are operating a triage only system with our Doctors and Advanced Nurse Practitioners. In order to protect our patients and staff we are reducing footfall through the surgery. Unless you have a booked appointment please do not come to the surgery.
We may experience more phone calls which will increase your wait time. We are recommending you use our e-consult for all routine enquiries if you have a computer or mobile device. Please see our web site.
All prescriptions will be sent electronically to a pharmacy, if you have not named a pharmacy we will send your prescription to Corner Place Well next door to the surgery.
We apologise for any inconvenience this may cause and thank you for your patience.
For more information please see our recent bulletin here.
The Government are writing directly to people this week whom they deem to be "vulnerable" depending on their medical background. The letter will advise these individuals to self isolate, in order to protect themselves and the population. Those affected will receive a letter in the post. Please refrain from contacting the surgery about this as we have no further information at this stage. We are working hard to continue to ensure the safety of our patients and thank you for your understanding at this time. More info here.
You spend very little time with your clinicians and the rest of the time you are managing on your own.
A safe space for you to socialise in your community and consider what matters to you, for your health and wellbeing, and the things you would like to do. Find out more on the Crafty Fox Café ñ Hub website. Plus check out our video here.
Also, visit the Crafty Fox Health and Information Video Library which provides health advice at your finger tips.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.