Tel: 01803 557458
Thank you. Your choice has been saved. You can change your preferences at any time.
We take all suggestions, concerns and complaints from our patients very seriously and do our very best to ensure that a consistent approach is undertaken at all times. Please read our How To Complain leaflet.
Please click here for full information about the complaints process.
If you feel you have not had the service you expected from the National Health Service (NHS) and want to complain, the law says you have the right to have the support of an advocate. An advocate is an experienced worker who can help and support you to make your complaint.
Get an eConsult response
within 24 hours
Medical Care when we are closed
NON-EMERGENCY: Have a look at out "Get health information" page. Alternatively, call 111 for non-urgent medical advice.
MINOR INJURIES: We do not provide a minor injuries service. You should attend A&E or a local minor iunjuries unit. The LIVE WAITING times for these services are listed here.
EMERGENCY: Dial 999 or go to your nearest A&E Department (you must not dial 999 for anything other than an emergency)
If you do need to attend the emergency department at Torbay Hospital please read this leaflet.