Corner Place Surgery

Tel: 01803 557458

Contact us

Your Information & Confidentiality

What Information We Hold About You

We ask you for information about yourself to help us give you appropriate care.  We retain that information because it may be of help when we see you again.

What We Use Your Information For

We may use your information for reasons other than assisting your direct healthcare and treatment.  For instance, for audit purposes when planning our services or looking at public health issues.  This might include:

  • Statistics on our performance for the NHS
  • Review of services provided to ensure they are of the highest quality
  • To assist in research projects approved by the Research Ethics Committee
  • Whenever possible, data will be anonymous.

Sharing Your Information with Other People

Everyone working in the NHS has a legal duty to keep your information confidential and anyone receiving information from us is bound by the same legal duty.  Clinicians and staff working at Corner Place Surgery have use of shared records, but only access them when necessary to provide you with care or assistance.  We may share information about you with organisations involved in your healthcare with a genuine need for that information, e.g., hospital referrals.

The sharing of some information is strictly controlled by law.  Unless there are circumstances when the safety of others is at risk, we will not disclose information about you without your express permission.  This includes the disclosure of information to relatives, carers and friends.  Sometimes the law requires us to report information to the appropriate authorities, e.g., the notification of a birth or in the interests of public safety.

We aim to ensure that any records held are accurate, secure, and only accessed on a strictly need-to-know basis.

Data Protection Act (1998)

The Data Protection Act gives you the general right to see or have a copy of the information in your health record.  If you wish to see your records you should make a written request to the Practice Manager.  We are obliged to let you see the information and to explain any part you don’t understand.  If you wish to have a copy, there will be a charge for administration.

If your doctor feels that seeing your records might put you or someone else at risk, you will only be shown part of your records or your request may be declined.